Returns

Non-Defective Items

  • Merchandise must be returned within 15 days of the delivery date to you.
  • Return Authorization form must be included. You can request an RA form from orders@proper-blend.com
  • Merchandise must have all original tags attached
  • Items must be in their original form (NOT worn, altered, or washed).
  • We reserve the right to refuse a refund/exchange if the items have any signs of wear, alterations, misuse, or damage
  • Use of pre-paid shipping labels will incur a $7.00 shipping charge, which will be deducted from the amount that is owed to the customer.
  • You may use a shipper of your choice for a full refund. To insure we receive your return/exchange, please request a tracking number from your shipper
  • We are not responsible for lost returns or exchanges
  • Original shipping and handling charges are not refundable.
  • All Refunds are issued to the original payment method

Defective Items & Errors in Product Shipped

  • Proper Blend does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to orders@proper-blend.com before sending the item back.
  • You can always return items if they are defective only if you notify Proper Blend via e-mail within 72 hours of delivery of the product to you.
  • Return Authorization form must be included. You can request an RA form from orders@proper- blend.com
  • On products in error and defective products we will cover the costs of shipping when you return the product.
  • We are not responsible for lost returns or exchanges.
  • All Refunds are issued to the original payment method

Exchanges

  • You will incur a one time $7.00 shipping charge when requested an exchange.

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